If you would like to reschedule or update the booking, you can do so by using the booking update feature.
A booking must be formally cancelled through your Peerspace account from the website (desktop and mobile) or the iOS app.
Navigate to the bookings tab of your account
Click on the booking in question
Click “Cancel Booking”, located at the top of the page
You will need to include a reason for cancelling the booking and a message to send to your host
Review the cancellation details and click the red “Cancel Booking” button to confirm the cancellation.
Please note: Contacting support about cancelling a booking or messaging about a cancellation through your Peerspace inbox does not count as a formal cancellation.
Once the cancellation is submitted on your end, the appropriate refund (if applicable) will process immediately. Please allow 7-10 business days depending on your bank for the refunded amount to reflect back into your account.
Please note that all cancellations are subject to the Peerspace cancellation and refund policy.